The Chemins de fer de Provence adapt and take care of your safety in front of these exceptional temperatures, in order to welcome you and transport you in the best conditions.
What we set up for your comfort and safety
Air Conditioning on board
All our trains are equipped with air-conditioning and allow you to travel in a cool environment on the entire fleet.
Before each journey, the driver and conductor check that the air conditioning system is working properly throughout the train. The air conditioning system is serviced annually by the manufacturer.
In addition to this, our technicians perform a thorough cleaning of the system every three months on each equipment as well as a maintenance cleaning. The filters and the ventilation system are regularly checked to ensure that you travel cool and hygienic. In the event of a material breakdown, all means are implemented to restore the best transport conditions.
NB: it is preferable to leave the windows closed to keep the air on board cool.
Passenger safety
Our agents in stations and on trains are trained to intervene in case of passenger discomfort.
However, please be aware of your neighbors during your journey, especially the elderly, pregnant women and children. Do not hesitate to alert the train conductor in case of a problem.
We recommend that you bring several liters of water for your day and hydrate yourself regularly. In addition, some stations have vending machines with cold drinks.
In the event of extreme heat, prolonged train stops or temporary equipment breakdowns during periods of high heat, bottled water – strategically stored as part of our emergency plan – will be distributed to you.
The effects of heat on the tracks
The infrastructure department of Chemins de fer de Provence is particularly attentive to the effects of heat on the rails.
While the outside temperature is around 25 to 35°C, the rail temperature can rise to more than 45°C and lead to its dilation.
Made mainly of steel, the rail easily stores heat and its temperature rises even more, thus increasing the risk of track deformation.
Our Infrastructure Department regularly conducts inspection rounds and the speed of trains may be revised – slowing down on certain sections – as a safety measure.
Be assured that our teams are mobilized and do everything possible to ensure you a trip in the best conditions.
See you soon on the Chemins de fer de Provence!
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